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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sea Sea

September 8, 2023

5  out of  5 rating by Sea Sea
"Courtney is so knowledgeable & always super friendly & helpful. If it weren’t for her, I would not belong to State Farm."

Isabell Bordley

August 31, 2023

5  out of  5 rating by Isabell Bordley
"I have been with this State Farm office for many years, and every time I call, I am greeted with nothing but kindness and professionalism from Christina who is always willing to help with whatever I need. Thank you, Christina!"

Maureen Sullivan

August 30, 2023

5  out of  5 rating by Maureen Sullivan
"Chrissy is wonderful to work with! She is friendly, professional, and efficient. 5 stars!"

Al Svehla

August 10, 2023

5  out of  5 rating by Al Svehla
"We have been clients of Doug Kottraba for a number of year now. He has an outstanding staff who are helpful, efficient, and understanding. We have had no problems with requests or claims. We believe we couldn't do better."

pinky spedden

August 4, 2023

5  out of  5 rating by pinky spedden
"The costumer service is always great, but however this insurance company doesn't offer you anything, like other insurance company"

Naomi Alfred

February 17, 2023

5  out of  5 rating by Naomi Alfred
"I worked with John Gallier on securing new coverage for our Auto Insurance. When I tell you I took this man through the wringer, requesting different insurance scenarios - I took him through it! Every step of the way, John was courteous, knowledgeable & sincere. On top of it all, he was able to save me money. I am now saving $120 + per month & still have the same coverages. I am thankful for John & all his help! Give that man a raise!! He is an asset to your organization!"

Tricia Wyatt

February 16, 2023

5  out of  5 rating by Tricia Wyatt
"I was looking for a cheaper, better price for car insurance and the quote i got from John Gallier was so low that i thought it was too good to be true but not only did I get a great quote for my car, i got one for renter's as well!! .. I definitely recommend state farm!!!"

Abosede Adedapo

January 11, 2023

5  out of  5 rating by Abosede Adedapo
"A call to their office will convince you. They do a lot of follow up calls to ensure your vehicle is not out of coverage. Thanks to them"

Kim Ewing

January 5, 2023

5  out of  5 rating by Kim Ewing
"John Gallier, Insurance Agent gave undivided attention to my insurance needs. He is patient, kind and considerate. Thank you for all you done for me today!"

Michele Emge

November 10, 2022

5  out of  5 rating by Michele Emge
"Not my agent but helped me anyway"

Andrew Free

September 13, 2022

5  out of  5 rating by Andrew Free
"His staff including Chrissy is extremely hardworking and very dedicated to their job I'd recommend them to everyone and anyone !! !!!!!! They tried for over two weeks to help me get my refund for my service call that I already had paid for through my premiums , job well done !!!!!!!!!!!"

Jake Bredehoeft

September 13, 2022

5  out of  5 rating by Jake Bredehoeft
"Awesome place for insurance with home and auto! And thanks to Courtney for bundling it all and helping us for the best option available! Highly recommend 11/10!"


September 13, 2022

5  out of  5 rating by Mike
"If you need insurance call this company they are great. I spoke with Courtney Brandt about life insurance, and she was able to explain everything to me. She is so sweet."

Brandon Gipson

September 13, 2022

5  out of  5 rating by Brandon Gipson
"State Farm is the greatest insurance company I’ve ever been with. I love the people that work here they are always so helpful. My representative is Courtney Brandt and she has always helped me get the best auto insurance rates, and she very friendly and easy to talk to."


September 13, 2022

5  out of  5 rating by Elizabeth
"Courtney has always been so friendly in helping me with my insurance needs. She takes the time to fully explain my coverage so there are no surprises to my insurance. It’s an added bonus that she saved me money on my home and auto insurance! I recommend everyone to contact her for all of your insurance needs, including health and life insurance!"

Jenna Carmean

September 13, 2022

5  out of  5 rating by Jenna Carmean
"John Gallier was GREAT. He took the time out of his day to go over the car insurance quote with my family. He walked all us through it and went into detail about what each coverage meant. Office is cozy, but nice! They even have candy for their clients! Happy to be with Doug’s office!"

Patrick Gipson

September 13, 2022

5  out of  5 rating by Patrick Gipson
"John and the rest of Doug’s team were great. He helped me with my life policy, and explained everything in such a phenomenal way. Truthfully was the reason I had to post this expressing the satisfaction I have for this crew of agents."

Keith Bull

September 13, 2022

5  out of  5 rating by Keith Bull
"I usually only leave reviews when I have a bad experience, but John and the rest of Doug’s team were so impressive that I changed my mind. He helped me with my life policy, I had no idea the danger I was leaving my family in by not having it."

John Smith

September 13, 2022

5  out of  5 rating by John Smith
"John G got me a discount for switching my home and cars to State Farm which offered the best rates by far it was no question, it wasnt awkward or anything either no overselling or pushing super cool dude, he was quick and to the point and helped me save money"

kyle phillips

September 13, 2022

5  out of  5 rating by kyle phillips
"Called, got a quote and started my auto policy in what felt like no time. John was great and made the switch to State Farm seamless. Such nice people!"

Jose Chavez

July 26, 2022

5  out of  5 rating by Jose Chavez
"Dawn and Courtney offer excellent attention and they give you all the time you need to get everything fixed.Dawn helped me with all the complications that the MVA gave me. She fix it really fast. Thanks 😊"

Alara Kocak

June 25, 2022

5  out of  5 rating by Alara Kocak
"I started working with Doug Kottraba Jr last year and had the best experience. I have been working with Courtney Bradt and she is amazing. When I moved to Maryland from Kansas last year, my old insurance company in Kansas informed me that I did not need to change my auto insurance and that it would not be a problem. A couple months later living in Maryland I received a big fine for both of my vehicles for having an out of state insurance. At this point, I searched around for an insurance company to help and Courtney was extremely helpful. She said that she can help me, she called MDOT and after working on it for a week she was able to get rid of my fines. She has been amazing. She is super easy to work with, and I know that I can reach out to her if I have any questions. She is also very patient and is willing to take the time to explain different options. It has been a pleasure working with her. She truly finds the best deals and I know that I can reach out to her if I have any issues regarding my insurance. I appreciate her support, I would 100% refer her to anyone. Thank you Courtney."

Kayleigh Allison

September 9, 2021

5  out of  5 rating by Kayleigh Allison
"I have had multiple policies with this state farm business and each has been an exceptional service. I needed a policy written and Courtney was able to do it over the phone in no time, that day! They are truly there for their customers. I needed a quick notary done and they were able to make it happen for me! Highly recommend this office!"

JBS 45

September 8, 2021

5  out of  5 rating by JBS 45
"First of all, let me start off by saying my original review was a one-star rating. Consequently, after hours miscommunication of a termination date for insurance ended up costing me $300 in insurance lapses. Needless to say, I was livid being as though I just kicked out $300 for no fault of my own. However, once I left the one-star review this agency's response was immediate and I mean immediate, like 5 minutes after my review was left they contacted me which means they absolutely care. They immediately started working on resolving this issue for me. Every day they contacted me with updates as they worked hard to resolve the issue with the state to get my money back. Ultimately, the state would issue my refund but it would take six to eight weeks, but what else do you expect from the state. Overall, I'm very appreciative as this agency worked hard and diligently to resolve this issue and had outstanding communication throughout the process. Thanks again guys I greatly appreciate it."

Saiha Sears

July 25, 2021

5  out of  5 rating by Saiha Sears
"I have to say I have been with this business for eight years and it has been wonderful. Everyone here is really friendly and very helpful. At first I just had life insurance but then I decided to get auto insurance here too! I plan on getting home insurance with them soon. Thank you guys so much for everything!"