State Farm® Insurance Agent Doug Kottraba Jr
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Steve M (SamStar2112)
March 9, 2026
"Highly recommend Doug and his team. VERY proactive and swift to resolve issues and VERY communicative."
"Thank you so much for the 5-stars, Steve! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Shane Ratajczak SR
February 19, 2026
"I have been with this firm for 11 years. They have been absolutely great! Never had an issue that they could not fix in a few mins! Just made a change to my policy today and Christina worked supper hard to get me the best rate and ended up saving me almost 200$ a month! These guys and gals are like family to me! I would 100% Recommend them to everyone."
"Thank you so much for the 5-stars, Shane! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Doug J Kottraba Jr’s Team anytime."
WB
February 18, 2026
"Shout out to Chrissy! Thank you for always being knowledgeable and helpful as well as understanding and pleasant to work with on any questions or concerns. You’re awesome!"
"WB, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Doug J Kottraba Jr’s Team here in our Middle River office. "
Gloria
February 16, 2026
"Reliable, Consistent, and Truly Personalized Service Rating: ★★★★★ I’ve been with State Farm for a while now, and the biggest takeaway for me has been the stability they provide. In an industry where rates and service quality can fluctuate wildly, State Farm has remained remarkably consistent. What I appreciate most is that my coverage feels tailored to my specific needs. I never feel like I’m paying for "fluff" I don't need, nor do I feel under-insured. I also appreciate the staffs here, Christie & others , they took the time to understand my situation and built a policy that actually fits my lifestyle and budget. And whenever I am confused about anything, they put me through. If you’re looking for an insurance provider that offers peace of mind through reliable service and a personalized touch, I highly recommend them."
"We are grateful for your 5-star review, Gloria! Thanks for taking a moment to share your positive rating of State Farm Agent Doug J Kottraba Jr’s Team here in Middle River . "
Pam Pratt
February 12, 2026
"Courtney, had given me outstanding customer service. She answered all questions and was knowledgeable. The rate that was given was reasonable. Thank you Courtney."
"Wow, thank you for the 5-star review, Pam! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Brian Merritt
February 10, 2026
"A huge shout out to Chrissy and Courtney for all thier help while having claim issues. I cant thank you ladies enough."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Doug J Kottraba Jr’s Team here in Middle River . "
Barbara Maitland
September 21, 2025
"helpful, polite and professional all around"
Gwen Chamberlain
July 21, 2025
"I want to express my sincere gratitude to the ladies in Mr. Kottraba's office. Each of them provides outstanding customer service, and their professionalism and kindness have truly made a difference. When I first switched to their office, I had a very negative opinion of State Farm due to a bad experience with a previous agent who was dishonest and misleading. However, the honesty and integrity shown by this team have completely renewed my faith in State Farm. Thank you all for restoring my trust and providing such excellent service."
U C
July 21, 2025
"State Farm Agent Mrs. AnnMarie Mercer and her team are the best."
Jeffrey S
July 8, 2025
"Chrissy was amazing! She took great care of my needs in a fast and efficient manner."
Nick
June 19, 2025
"Courtney was great!"
real truth
June 12, 2025
"I'm so thankful I switched to State farm after being with another company for 10 yrs i finally realized they were robbing me. Thanks to Annmarie M. with her knowledge and professionalism she showed me the right path!! She is very skilled at what she does and I highly recommend her and Statefarm."
marlena broadwater
June 11, 2025
"Ann Marie was very helpful and I know that the quote she gave me is a lot better than what I had since I am only on social security. She was very supportive."
Sara Clark
May 23, 2025
"Annemarie was very helpful explaining exactly what my policy covers and my payment options. She went above and beyond going into detail about how much i would be saving when switching my renters insurance to State Farm. This was the lowest quote I received after calling 4 places prior. Make sure if you’re shopping for insurance you call this location and ask for Annemarie! You won’t be disappointed!"
Geo Schill
May 21, 2025
"Annmarie was extremely respectful, helpful, and resourceful when finding me a quote"
Summer Herr
May 21, 2025
"I got Quotes from Annmarie M. She was very professional and quick with my quotes for auto and renters insurance. She was a pleasure to deal with! 10/10 recommend going through her!"
melissa wright
May 21, 2025
"Had a great experience with Annmarie Mercer! Helped me get a quote fast and explained all my options and the best option for me. I’ve had car insurance for a long time with a different company I’m glad to be switching and getting a great deal. Very professional and friendly. Thanks again."
Keith Dennis
April 16, 2025
"Christina helped me big time with MVA They are the best"
Werk Barder
April 4, 2025
"Been here for years love the service State Farm is the best shouts out to Chrissy appreciate you!"
lex luger
March 21, 2025
"Let me just say Courtney Brandt was amazing help me every step of the way adding a new car to my policy. Very professional has an awesome sense of humor made me feel like I was right at home. Thank you again for everything."
Antoinette Hayes-McDougald
February 19, 2025
"Courtney is awesome 😉💪😂"
Judy Lacher
February 18, 2025
"this 5 star review is for Chrisy I had the agent in the world today My husband and I {Judy} spent 2 frustrating days trying to figure out how to pay our bill online Something had happened to our online account and wouldn't let us sign in Chrisy not only fix ed it but stayed on the phone with me until I was able to create a new account She is AWESOME!!!!!! Best agent I've ever spoke too!"
Gloria
September 27, 2024
"Always ready to Listen and help me with my insurance and I must say helping me to be a more careful driver..my Experience has been good and the staffs are awesome, Chrissy Tegtmeyer & all the staff thank you 😊 I Highly Recommend"
Donna Cianciola
September 9, 2024
"Doug's office staff are quick to respond to requests. Chrissy is always cheerful and helpful."
Jose Isaac
September 6, 2024
"Great customer service. Highly recommended."