State Farm® Insurance Agent Doug Kottraba Jr

"Been here for years love the service State Farm is the best shouts out to Chrissy appreciate you!"

"Let me just say Courtney Brandt was amazing help me every step of the way adding a new car to my policy. Very professional has an awesome sense of humor made me feel like I was right at home. Thank you again for everything."

"Courtney is awesome 😉💪😂"

"this 5 star review is for Chrisy I had the agent in the world today My husband and I {Judy} spent 2 frustrating days trying to figure out how to pay our bill online Something had happened to our online account and wouldn't let us sign in Chrisy not only fix ed it but stayed on the phone with me until I was able to create a new account She is AWESOME!!!!!! Best agent I've ever spoke too!"

"Always ready to Listen and help me with my insurance and I must say helping me to be a more careful driver..my Experience has been good and the staffs are awesome, Chrissy Tegtmeyer & all the staff thank you 😊 I Highly Recommend"

"Doug's office staff are quick to respond to requests. Chrissy is always cheerful and helpful."

"Great customer service. Highly recommended."

"We have been clients of Doug Kottraba for a number of year now. He has an outstanding staff who are helpful, efficient, and understanding, especially Chrissy, who has always gone above and beyond to address our needs and concerns. We have had no problems with requests or claims. We believe we couldn't do better."

"Had to stop and pay insurance for my brother he was in hospital. Very friendly and very helpful. Thanks"

"First time ever getting insurance, great experience and a lot of help I received from a gentleman at the State Farm building. John Gallier made the atmosphere feel like him home while still being professional he also gave me all the run downs and best options for myself while preparing me for the future. They say like a good neighbor State Farm is there well I know when someone truly upholds the saying and he’s a product of example thank you for help capt will definitely be getting referrals from me."

"I have had the best customer service with this company. they always listen to my concerns and get things done quick. As an investor I highly recommend them."

"I had the pleasure of getting renters and auto insurance through State Farm with John. He was definitely a pleasure to work with and he made the entire process quick and easy ! 10/10 highly recommend. If u are looking for easy and affordable car insurance please don’t hesitate to call State Farm in Middle River and ask for John. U surely will not regret it :)"

"I was very unhappy with my previous SF agent and Doug Kottraba reached out to see if he could help resolve my issue after voicing my frustration on social media. Since joining Doug and his team, they have been very attentive to all my insurance needs, including working with John Gallier this week."

"John helped me out with my auto claim in a uninsured motorist accident incident and helped me save close to 1 thousand bucks. Very honest and went out his way to help me save money and have the best possible outcome...thanks again john !!!!!"

"My experience with Doug Kottraba office has been 100% more than I expected. John has helped me with my multiple auto, motorcycle, home, and business policies. They have made it very easy to change over from my previous insurance co. and the pricing was at a cost savings. Plan to move my boat insurance as well. Thank you John for all you help. Very much appreciated."

"State Farm agent Christina Tegtmeyer very unprofessional, lies to policy holders and when called out about previous lies she hangs up providing even worst customer service. She deserves to have her insurance license revoked. Thank you Doug for reaching out and hearing my concerns. I wish you and your Statefarm office nothing but the best. Courtney was amazing as well as Tim. Best regards"

"The service received from Middle River State Farm agent Christina “Chrissy” has been unsatisfactory - characterized by unprofessionalism, condescension, and a lack of helpfulness. Despite repeated attempts to address discrepancies between information provided and what is reflected in the app, a satisfactory resolution has not been achieved. During a recent conversation, when unable to immediately address the issue due to work constraints, Christina's response lacked understanding and empathy. She actually said “ well I’m at work too”, as if her calling me from the office wasn’t enough to make that observation. It is evident from other reviews that she is capable of providing better customer service to customers of her choosing. As a result of this experience, I’ll be exploring alternative insurance providers once my claim is resolved. In contrast to the unsatisfactory experience with Christina, I would like to acknowledge the positive interaction I had with the manager/supervisory, Courtney, who demonstrated kindness and helpfulness. This interaction stood out as a stark contrast to the difficulties experienced with Christina."

"I have been with them for years and they are kind, flexible and always willing to answer my questions."

"They are always the best to deal with. Very personable and helpful with whatever I need especially finding me great rates! You won’t go wrong with this agency."

"Christina Tegtmeyer is the best insurance representative I have been working with for years. I only contact her because any questions I have, she always answers. Christina never hesitate to make me feel comfortable in any given situation. Christina is kind, has a heart 💜 of gold and is very professional. Christina will always be my go to person. Overall StateFarm is family owned and I been with them for over 7 years. Best Isurance company ever. 🤗"

"I recently had a conversation with Courtney about my coverage on my vehicles. Courtney was amazing. She was very caring and spent a good amount of time helping me. She was very understanding of my problem and was eager to help me. The last time I had called about 5 months ago, the woman I spoke to was very short and rude. I was worried I would get the same woman and I did not. Thanks Courtney for being so amazing. Kim"

"Courtney is so knowledgeable & always super friendly & helpful. If it weren’t for her, I would not belong to State Farm."

"I have been with this State Farm office for many years, and every time I call, I am greeted with nothing but kindness and professionalism from Christina who is always willing to help with whatever I need. Thank you, Christina!"

"Chrissy is wonderful to work with! She is friendly, professional, and efficient. 5 stars!"

"The costumer service is always great, but however this insurance company doesn't offer you anything, like other insurance company"